Blog


Could Your Communications be Better?

04

Jul 2017

Could Your Communications be Better?

In just about every organisation we have worked with, staff have commented that communications could be better, but nobody seemed able to describe what “better” might look like! There was one exception. One managing director, after finding that cleaning out his inbox sometimes felt like a full-time job in itself, decided that “better” meant fewer emails. He instigated a campaign with his managers which was...

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Who Coaches The Coach?

04

Jul 2017

Who Coaches The Coach?

Coaching, and to a lesser extent, mentoring, are essential skills of the competent leader and manager, who uses these skills to develop and engage staff in order to achieve higher levels of performance. But who coaches the coach? Being the leader of an SME can be a lonely place! Whilst the coaching of staff by managers is very much an internal process, because of the...

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March of the Metrics

04

Jul 2017

March of the Metrics

“If you can’t measure it, you can’t manage it.” – Sir John Harvey-Jones Business metrics measure how successful a company is, and how well it is performing. Whilst there are a range of long-standing metrics, some mandatory, for measuring financial and product/service performance and more recently, customer satisfaction, applying metrics to leadership and management performance will be a new and challenging area for many. For...

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How to manage time and not let time manage you

03

Apr 2017

How to manage time and not let time manage you

If you found your way here, odds are that you’re hoping to learn how to effectively manage your time in many different situations. Maybe you’ve even read books on the subject or you’ve possibly even taken a time management class. It’s difficult to prioritize your schedule and plan your day. Ultimately, it’s often an overwhelming experience for many people. And more often than not, the...

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Is the idea of a job for life a thing of the past?

03

Apr 2017

Is the idea of a job for life a thing of the past?

With so many opportunities to learn new skills or do something different, the idea of a job for life may now be a thing of the past. Whether you see it as a greasy pole to conquer, a ladder to climb or a glass ceiling to smash, all the metaphors surrounding career advancement echo the idea that your job must be an upward progression. However,...

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Leadership practices that kill productivity

03

Apr 2017

Leadership practices that kill productivity

Leaders are consistently encouraged to set SMART targets with established deadlines and drive for results and improved performance. Yet statistics consistently show that up to 70% of our workforce is disengaged and organisations are spending vast sums annually to fix the problem that is costing them millions in lost productivity. Could a different approach be more effective? Many engagement strategies seem to be under pinned...

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Innovation v Compliance

07

Mar 2017

Innovation v Compliance

The battle between encouraging innovation on the one hand and on the other, ensuring compliance with the necessary systems, processes and practices in place to govern activities, continues to rage within many organisations. But which side is winning and should we let it? There is a clear need for appropriate controls, checks, systems and processes to ensure that things are done in the safe, effective,...

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Bottlenecks and Hotspots

07

Mar 2017

Bottlenecks and Hotspots

Bottlenecks and hotspots can create a chain of events leading to lost revenue, dissatisfied customers, wasted time, defective products or services, stressed team members and poor morale. Having processes in place to identify where they could occur and what steps to take if they do, can avoid material losses. A bottleneck in a process occurs when inputs arrive faster than the process is able to...

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Communicate your business plan

07

Mar 2017

Communicate your business plan

Have you ever wondered how to communicate the essential elements of your business plan to your staff, without complicating things with too much detail? Our downloadable infographic shows you how. Research has shown that presenting the information you wish staff to remember in a simple, colourful infographic that is easily disseminated and displayed can significantly improve retention. Why not give it a try? This infographic...

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Seven steps to create a career map

07

Feb 2017

Seven steps to create a career map

“Where do you see yourself in five years time?” must top the list of appraisal questions – and generally receive the vaguest answers! Whilst some people seem to do well by accidentally being in the right place at the right time, most of those who succeed do not leave this to chance. Here is the 7 step strategy they use. Accept responsibility for your development...

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